Comprehensive Review of Mr Play Casino: Features, Bonuses, and User Experience


Welcome to Mr Play Casino, where gaming meets limitless possibilities! With a captivating collection of over 500 games from renowned providers such as Microgaming, NetEnt, and Playtech, Mr Play Casino is a true haven for all gaming enthusiasts.

Step into a world of excitement and adventure as you indulge in thrilling slots, immersive live casino games, and classic table games like blackjack and roulette. But that’s not all – Mr Play Casino goes above and beyond by offering generous bonuses, including a welcome package that will kickstart your gaming journey. With licenses from both the Malta Gaming Authority and the UK Gambling Commission, Mr Play Casino ensures a safe and secure gaming environment for players of all levels. Whether you’re a seasoned player or new to the world of online casinos, Mr Play Casino is the ultimate destination for endless entertainment.

General Information About Mr Play Casino

Mr Play Casino is an online casino where members can enjoy various games, from video slots to live roulette. The casino is licensed and regulated under the laws of Malta and the UK Gambling Commission and has been active since 2017.

You can access the casino from virtually any browser or your mobile phone. Before you open your account, make sure to select your language from the side menu.

Payment Information and Options at Mr Play Casino

Mr Play Casino offers several payment options. Some of the deposit methods include Visa, MasterCard, Neteller, Skrill, Payz, or AstroPay. Deposits are instant, but withdrawals take a bit longer.

For Visa and MasterCard, players must wait up to six business days, while Payz withdrawals take up to four business days. AstroPay withdrawals can be completed in three business days, while Neteller and Skrill are the fastest ones and take up to 48 hours.

Keep in mind that payment methods depend on the jurisdiction, and not all of them may be available to you. You can check the available payment methods as you register. Some other payment options that you can find include Paypal, MuchBetter, and Trustly, and they have similar withdrawal times as the ones we mention here.

The minimum amount for all cashout methods other than a wire transfer is €10, while the maximum you can withdraw per month is €7,000. For withdrawals that exceed €2,300, the operator will conduct additional verification procedures.

Customer Support at Mr Play Casino

The operator has assembled customer support to help their customers have smooth sailing once they become members. The casino’s support team is available seven days a week from 08:00 CET to 00:00 CET. The live chat is unavailable to non-members.

When you scroll down the page, you’ll find a “Contact Us” button, where you can click and send them an inquiry. You need to enter your name, surname, and email address, choose a topic, and enter your message. The casino also has a document uploader, which can make it easier to send screenshots or documents.

Mr Play Casino has created a detailed FAQ section, which we recommend you check out before contacting the support.

Games at Mr Play Casino

You can find plenty of casino games at Mr Play Casino. The operator offers hundreds of online slots, fewer than some of its competitors, whose slot numbers exceed thousands.

You can find all the must-have titles, from classic to jackpot slots, from the world’s renowned software providers, such as NetEnt, Evolution Gaming, and others.

The lack of table games is concerning, but you can enter the live casino lobby, where you will find different types of blackjack, baccarat, and roulette. There are also three live poker games, but players might be slightly disappointed.

Still, Mr Play Casino’s live casino lobby is quite attractive. Players who love the imitation of brick-and-mortar casinos can enjoy it.

Mr Play Casino’s Commitment to Responsible Gambling

Players should see online gambling as entertainment and not as a way to generate income. A specific number of players can develop negative habits that affect their lifestyle. Mr Play Casino does its share to help players who struggle with online gambling.

Players can set daily, weekly, and monthly deposit limits. Also, you can limit how much you wager or lose. It is possible to set it up quickly within your account.

If you wish to take a break from gambling, you can activate a cool-off period, which can last 24 hours, seven days, a month, or six weeks. Self-exclusion is also an option, ranging from one month to permanent.

Players can set a limit on the duration of their gameplay for each session or activate reality checks that will remind them of the time spent at the casino. Mr Play Casino allows players to use responsible gambling tools easily and is, as such, a great example to other operators.

Final Verdict on Mr Play Casino

Registering for the first time gives you a 100% bonus up to €200 + 20 Free Spins for Starburst. The minimum deposit to activate the bonus is €10, and the wagering requirement is x35. With second and third deposits that exceed €20, you can get an additional 40 Free Spins for Book of Dead and Starburst. The offer is active at the time of writing and can be changed by the casino.

As you can see, flagship slots are available at Mr Play Casino but don’t have the numbers compared to the major brands. If you’re a fan of regular table games, this gambling website isn’t for you, but the live dealer lobby is rich with different games you can play!

We’re not thrilled about the limited hours of support, but the casino steps up in the responsible gambling department. Mr Play Casino has two legitimate licenses, and it gives us the vibe of a cozy international casino. Despite some of the shortcomings, it is a reliable gambling site that has proven its reputation year after year.


Mr Play Casino emphasizes fairness and transparency in its games and operations. The casino utilizes Random Number Generators (RNGs) to ensure that all game outcomes are random and unbiased. This commitment to fairness is crucial in providing players with a level playing field and instilling confidence in the integrity of the casino.

In terms of transparency, Mr Play Casino clearly outlines its terms and conditions, making them easily accessible to players. This transparency helps players understand the rules and regulations governing their gameplay and ensures that there are no hidden surprises. The casino also adheres to responsible gambling practices, promoting a safe and responsible gaming environment for its players.

Mr Play Casino holds licenses from reputable regulatory bodies such as the Malta Gaming Authority and the UK Gambling Commission. These licenses affirm the casino’s commitment to honesty and responsible gambling practices, as they are stringent regulatory authorities that ensure casinos operate in a fair and transparent manner.

With a wide range of game studios contributing to its extensive game library, including reputable names like Microgaming, NetEnt, and Playtech, Mr Play Casino offers players a diverse and exciting gaming experience. This variety of game providers further enhances the trustworthiness of the casino, as players can be confident in the quality and fairness of the games offered.

Overall, Mr Play Casino demonstrates a strong commitment to honesty and integrity. The use of RNGs, transparency in terms and conditions, and adherence to responsible gambling practices contribute to a trustworthy gaming environment. With recognized licenses and affiliations, players can have confidence in the fairness and transparency of Mr Play Casino.


In this section of the review, we will delve into the entertainment aspects of Mr Play Casino, including the game selection, user experience, and special features that set this casino apart from others.

Game Selection

Mr Play Casino offers players a diverse range of games to choose from, ensuring there is something for every type of casino enthusiast. Players can enjoy a variety of slot games, including popular titles from game providers such as NetEnt, Microgaming, and Play’n GO. In addition to slots, the casino also features a selection of table games like blackjack, roulette, and baccarat. For those looking for a more interactive experience, Mr Play Casino offers live dealer games where players can enjoy the thrill of playing with real dealers in real-time.

User Experience

When it comes to user experience, Mr Play Casino excels in providing a seamless and enjoyable gaming environment. The website design is modern and visually appealing, with a user-friendly interface that makes navigation a breeze. Whether you’re accessing the casino from a desktop or mobile device, the website is fully optimized for both platforms, ensuring that players can enjoy their favorite games on the go. Mr Play Casino also supports multiple languages, including English, Finnish, German, Norwegian, and Swedish, catering to a wide range of players.

Special Features

Mr Play Casino stands out with its unique special features that enhance the overall gaming experience. One notable feature is the inclusion of games from a wide range of top-notch game providers, ensuring a diverse and high-quality gaming library. Additionally, the casino offers a live casino feature where players can immerse themselves in the excitement of playing with live dealers. The inclusion of various jackpot slots also adds an extra thrill, giving players the chance to win big. Furthermore, Mr Play Casino prioritizes the security of its players with SSL encryption, providing a safe and secure gaming environment.

By focusing on an extensive game selection, providing a user-friendly experience, and offering unique special features, Mr Play Casino ensures that players can enjoy hours of entertainment while minimizing financial risk.


In this section of the review, we will focus on the licensing and security measures of Mr Play Casino.

Regulatory Compliance

Mr Play Casino holds licenses from two reputable regulatory authorities, namely the Malta Gaming Authority and the UK Gambling Commission. These licenses ensure that the casino operates in compliance with strict regulations and guidelines set forth by these governing bodies. For players, this means that Mr Play Casino provides a safe and fair gaming environment. The Malta Gaming Authority and the UK Gambling Commission are known for their stringent standards and stringent requirements, ensuring that players are protected and treated fairly.

Security Measures

Mr Play Casino understands the importance of player security and has implemented robust security measures to protect players’ personal and financial information. The casino utilizes industry-standard SSL encryption technology, which safeguards sensitive data

from unauthorized access. Additionally, Mr Play Casino employs advanced firewalls to prevent any external threats or breaches. These security measures ensure that players can enjoy their gaming experience with peace of mind, knowing that their information is secure. Furthermore, Mr Play Casino adheres to strict data protection regulations and industry standards, providing an extra layer of security for players.


Deposit and Withdrawal Options

At Mr Play Casino, players have a wide range of deposit and withdrawal options available to manage their funds. For deposits, players can choose from popular methods such as Visa, Mastercard, Maestro, Bank Transfer, Sofort Banking, and more. The casino also supports various e-wallet options including Skrill, Neteller, and PayPal (UK). Additionally, players can use alternative payment methods like Paysafecard, Trustly, and Interac. When it comes to withdrawals, players can use the same methods available for deposits, ensuring a convenient and seamless experience.

Processing Times

Mr Play Casino strives to provide swift processing times for both deposits and withdrawals. Deposits are typically processed instantly, allowing players to fund their accounts and start playing immediately. Withdrawal times may vary depending on the chosen method. E-wallet withdrawals are processed within 0-24 hours, while credit card withdrawals take approximately 3-5 days. Bank transfers may take slightly longer, with a processing time of 5-7 days. It’s worth noting that the casino has a pending time of 48 hours for all withdrawal requests.

Currency Support

Mr Play Casino supports a range of currencies to cater to players from different regions. Accepted fiat currencies include USD, EUR, GBP, AUD, CAD, and more. This ensures that players can easily deposit and play in their preferred currency. While the casino does not explicitly mention support for cryptocurrencies, it offers a wide selection of payment options that may include cryptocurrencies such as Bitcoin. Players are advised to check the available payment options for the most up-to-date information on cryptocurrency support.

Customer Support

Mr Play Casino offers a range of customer support options to ensure that players have a smooth and enjoyable experience on their platform. The casino prioritizes timely and professional assistance to address any queries or concerns that players may have.

One of the main support channels available at Mr Play Casino is live chat. This feature allows players to connect with a support representative in real-time and receive immediate assistance. The live chat support is available from 08:00 CET to 00:00 CET, ensuring that players can access help during most of their gaming hours. The support team is known for their responsiveness and professionalism, providing prompt and helpful solutions to player inquiries.

In addition to live chat, Mr Play Casino also provides email support. Players can reach out to the support team by sending an email to [email protected]. While email support may not offer the same level of immediacy as live chat, it still provides a reliable and efficient method of communication. The support team strives to respond to emails within a reasonable timeframe, typically within 24 hours.

For players who prefer more direct communication, Mr Play Casino offers phone support. Unfortunately, the specific phone support details are not available in our database for this casino. However, players can expect the same level of professionalism and assistance as with the other support channels.

To further assist players, Mr Play Casino provides a comprehensive FAQ section on their website. This resourceful section covers a wide range of topics and commonly asked questions, allowing players to find answers to their queries without the need to contact customer support. The FAQ section is user-focused and provides valuable insights to maximize players’ understanding of the casino’s features and services.

Overall, Mr Play Casino’s customer support options demonstrate their commitment to providing reliable and efficient assistance to their players. With live chat, email support, phone support, and a comprehensive FAQ section, players can expect responsive and professional help whenever needed.

Pros and Cons


  1. Wide Game Variety: Mr Play Casino offers over 500 games from a diverse range of game studios, including industry leaders like Microgaming, NetEnt, and Playtech. Players can enjoy a wide selection of slots, roulette, blackjack, baccarat, craps, keno, scratch cards, and live casino games.
  2. Mobile-Friendly: The casino is fully optimized for mobile devices, allowing players to enjoy their favorite games on the go. The mobile platform offers

a seamless and user-friendly experience, with easy navigation and responsive design.

  1. Live Chat Support: Mr Play Casino provides live chat support for players, ensuring quick and efficient assistance for any queries or issues they may have. This feature enhances the overall user experience and promotes a high level of customer satisfaction.
  2. Secure and Licensed: The casino holds licenses from reputable authorities such as the Malta Gaming Authority and the UK Gambling Commission. This ensures that the casino operates with transparency, fairness, and adheres to strict regulations, providing a safe and secure gaming environment for players.
  3. Multiple Payment Options: Mr Play Casino offers a wide range of deposit and withdrawal methods, including popular options like Visa, Mastercard, Skrill, Neteller, and PayPal. This allows players to choose their preferred method for convenient and hassle-free transactions.


  1. Limited Country Availability: The casino has a significant number of country restrictions, including several countries such as the United States, France, Spain, and Denmark. This limits access for players from these regions and may disappoint potential customers.
  2. Withdrawal Times: While the casino offers various withdrawal methods, the withdrawal times for bank transfers can be relatively long, taking around 5-7 days. This may inconvenience players who prefer faster withdrawals.
  3. Lack of Withdrawal Limit Information: The casino does not provide clear information regarding withdrawal limits. This can be frustrating for players who want to know the maximum amount they can withdraw at a time and may affect their decision to play at the casino.

Additional Facts about Mr Play Casino

Brand Reputation and Community Engagement: Mr Play Casino has built a reputation for being player-centric and community-focused. They often engage with their player base through social media channels and promotional events. This approach not only enhances their brand image but also fosters a loyal community of players.

Responsible Gaming Initiatives: Beyond basic responsible gaming tools, Mr Play Casino actively promotes awareness about gambling addiction. They partner with organizations such as GamCare and BeGambleAware, providing players with resources and support for maintaining healthy gambling habits.

Promotional Offers and VIP Program: Mr Play Casino is known for its generous promotional offers, which go beyond the welcome bonus. Regular players can take advantage of seasonal promotions, cashback offers, and free spins. Additionally, the casino has a well-structured VIP program that rewards loyal players with exclusive bonuses, personal account managers, and faster withdrawal times.

Software and Game Fairness: The casino’s collaboration with top-tier software providers like Microgaming, NetEnt, and Playtech ensures high-quality game graphics, sound effects, and seamless gameplay. The Random Number Generators (RNGs) used are independently audited to ensure fairness and transparency.

Mobile Gaming Experience: The mobile version of Mr Play Casino is particularly praised for its high performance. The mobile site is designed to work flawlessly on both iOS and Android devices, ensuring that players can enjoy their favorite games anywhere and anytime without compromising on quality.

User Interface and Experience: The website’s design is sleek and intuitive. Players can easily navigate through different sections, find their favorite games, and manage their accounts with minimal effort. The use of clear icons, responsive menus, and well-organized categories contributes to an enjoyable user experience.

Community and Player Interaction: Mr Play Casino fosters a sense of community through various interactive features. Players can participate in tournaments, leaderboards, and other competitive events that enhance the social aspect of online gambling. This interactive environment makes playing at Mr Play Casino more engaging and fun.

Industry Recognition: Mr Play Casino has received several accolades and nominations within the online gaming industry. These recognitions reflect the casino’s commitment to providing a high-quality, trustworthy, and enjoyable gaming experience.

Innovative Features: The casino continuously updates its platform with new and innovative features. For example, they have introduced gamification elements where players can earn rewards and achievements as they play, adding an extra layer of excitement and motivation.

Environmental and Social Responsibility: Mr Play Casino also takes its environmental and social responsibilities seriously. They implement eco-friendly practices in their operations and support various charitable causes, contributing positively to the community and environment.

In conclusion, Mr Play Casino stands out as a reliable and enjoyable online gambling platform. Its commitment to fairness, player security, and responsible gambling sets a high standard in the industry. With a wide range of games, excellent customer support, and a strong emphasis on user experience, Mr Play Casino is a top choice for both new and seasoned players. Whether you are looking for the thrill of live dealer games or the excitement of slot machines, Mr Play Casino offers a comprehensive and rewarding gaming experience.

Frequently Asked Questions about Mr Play Casino

  1. Who owns Mr Play Casino?
    Mr Play Casino is owned and operated by Aspire Global International Ltd.
  2. How many slots and games does Mr Play Casino offer?
    Mr Play Casino features a collection of over 500 games, including a variety of slots, table games, and live casino options.
  3. Is Mr Play Casino licensed and regulated?
    Yes, Mr Play Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission, ensuring a safe and fair gaming environment.
  4. What types of games can I play at Mr Play Casino?
    Players can enjoy a diverse range of games, including slots, blackjack, roulette, baccarat, and live dealer games.
  5. Can I play games at Mr Play Casino on my mobile device?
    Yes, Mr Play Casino is fully optimized for mobile devices, allowing you to play your favorite games on the go via your smartphone or tablet.
  6. What payment methods are available at Mr Play Casino?
    Mr Play Casino supports various payment methods, including Visa, MasterCard, Neteller, Skrill, Payz, AstroPay, PayPal, MuchBetter, and Trustly.
  7. How long do withdrawals take at Mr Play Casino?
    Withdrawal times vary depending on the method used: e-wallets take up to 48 hours, AstroPay withdrawals take up to 3 business days, Payz withdrawals take up to 4 business days, and Visa/MasterCard withdrawals can take up to 6 business days.
  8. Is there a welcome bonus for new players at Mr Play Casino?
    Yes, new players at Mr Play Casino can enjoy a 100% bonus up to €200 plus 20 Free Spins for Starburst upon their first deposit.
  9. What are the wagering requirements for the welcome bonus?
    The wagering requirement for the welcome bonus at Mr Play Casino is 35 times the bonus amount.
  10. Does Mr Play Casino offer customer support?
    Yes, Mr Play Casino provides customer support via live chat and email from 08:00 CET to 00:00 CET, seven days a week.
  11. Are there any country restrictions for playing at Mr Play Casino?
    Yes, Mr Play Casino has several country restrictions, including players from the United States, France, Spain, and Denmark.
  12. Can I set deposit limits at Mr Play Casino?
    Yes, Mr Play Casino allows players to set daily, weekly, and monthly deposit limits as part of their responsible gambling tools.
  13. Does Mr Play Casino offer a VIP program?
    Yes, Mr Play Casino has a VIP program that rewards loyal players with exclusive bonuses, personal account managers, and faster withdrawal times.
  14. How can I contact Mr Play Casino customer support?
    You can contact Mr Play Casino customer support through live chat, email at [email protected], or via the contact form available on their website.
  15. What measures does Mr Play Casino take to ensure fair play?
    Mr Play Casino uses Random Number Generators (RNGs) for their games to ensure fair and unbiased outcomes. The casino is also regularly audited by independent agencies to maintain its fairness and integrity.

Mr Play Casino Users Reviews

Review 1

When I first visited Mr Play Casino, I was impressed by how user-friendly the site is. The design is appealing and navigation is intuitive. One feature I particularly appreciated was the availability of demo versions for many games, allowing you to try them for free before committing real money. The welcome bonus was also a nice touch, offering some free spins to get started.

However, there are some downsides. Mr Play Casino is not available in all countries, which can be a significant drawback. The most frustrating issue I encountered was the customer support. Despite multiple attempts to reach them via chat and calls, I received no response and had to resolve my issue on my own. This aspect definitely needs improvement.

Review 2

Mr Play Casino offers a wide variety of games, but if you value timely customer support, this may not be the place for you. I had a terrible experience with their support system, which is practically non-existent. After emailing them seven times over four weeks without any acknowledgment, and speaking to live chat with no resolution for two months, it was clear that their support is lacking.

As a problem gambler, I found it concerning that Mr Play did not enforce self-exclusion measures despite being informed. They allowed me to gamble large amounts daily without any affordability checks, leading to significant personal losses, including my home. This lack of responsibility and support makes it a risky choice for anyone, especially those vulnerable to gambling issues.

Review 3

I received 5 free spins from Mr Play Casino, and surprisingly, I ended up with £241.33 after meeting the 40x wagering requirement. While this was a stroke of luck, the casino itself is just okay. The customer support is notably slow, and the sports betting section could be improved, but it’s clear that the casino games are the main focus.

Review 4

Mr Play Casino offers daily bonuses and a decent selection of games, though it lacks some popular providers. The registration process is straightforward, which is a positive aspect. However, the customer service is severely lacking. I waited over 10 minutes for someone to respond on live chat and had no luck with phone calls either. The email support also failed to work effectively.

Review 5

I’ve been playing at Mr Play Casino for nearly three years and have generally had a positive experience. The site offers a wide variety of games and the customer service has always been responsive and helpful. However, the website sometimes struggles on iPhones, either not working or loading very slowly. An iPhone app would be a welcome addition to improve the user experience.

Review 6

Mr Play Casino features both sports betting and a good selection of casino games, though it is missing some providers. The site is easy to use and they do offer promotions, but their customer support is disappointing. I’ve had a withdrawal pending for over a month without resolution, and it’s almost impossible to get through to anyone for assistance.

Review 7

The game selection at Mr Play Casino is impressive, and the gameplay is enjoyable. The support is generally fast, and you can place bets without much trouble. For me, it’s one of the best casino sites because you can almost always win money and easily withdraw your winnings. I highly recommend it to avid gamblers who enjoy a good casino game and reliable support.

Review 8

Mr Play Casino is a decent platform, offering both casino and sports betting options. However, the game selection is somewhat limited, and many popular providers are missing. The registration process is straightforward, but the customer support is severely lacking. I waited over 10 minutes for a chat response and had no success with phone calls or email support.

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